Assistance

Assistance

An efficient and constant pre-sales and after-sales service is guaranteed by a specific and qualified advice.

The delivery phase includes:

  • A training service both at our headquarters and at the production site of destination of the machine for a proper preparation of the purchasing technical staff
  • The guarantee of a constant and immediate maintenance service
  • The supply of spare parts even for lines out of production, compatibly with current technological adaptations
  • A remote assistance system managed through telematic and tele-assistance systems to carry out controls and/or maintenance on machines and plants, to identify in advance the overall need for servicing and overhaul and limit the machine downtimes.

Modern information systems, a cutting edge technical laboratory and decades of experience gained from customer requests mean that the quality of our products just keeps getting better.